Our Pledges

CHILDREN
& FAMILIES

  1. Set high standards for ourselves and the care and support we provide for you.
  2. Be on your side and accept you for who you are and what you
    want to be.
  3. Prioritize your safety, connections and build your resilience.
  4. Be passionate, caring and respectful in everything that we do.
  5. Listen to and learn from you so that we can do things better.

CUSTOMERS,
CARERS
AND STAFF

  1. Deliver excellence through quality service provision, collaboration and measuring outcomes.
  2. Act with honesty and transparency.
  3. Deliver innovative services in cost effective ways.
  4. Challenge the norm, ask questions and keep our promises.
  5. Conduct our business with financial integrity to achieve
    sustainability and value.

COMMUNITIES

  1. Build a socially responsible and friendly presence in each of our communities.
  2. Value diversity and inclusion and act with cultural sensitivity and respect.
  3. Be creative and flexible to respond to each community’s unique needs.
  4. Recruit, train, support and retain the best people to deliver services.
  5. Contribute to shared learning through research and partnerships.

Accreditations & Affiliations