Meet the Team

Jennifer Hall, MSW

Executive Director

Jennifer earned a Bachelor of Arts in Psychology from Western Kentucky University in 1992 and a Masters in Social Work from the University of Kentucky in 1999. She has had the opportunity to work in three distinct areas of child welfare: public, private and academia. She started her career in 1993 at the Kentucky Department for Community Based Services working in child protection, foster care and adoption. In 2002, she continued her social work career at the University of Kentucky College of Social Work in program development, research and teaching. And, in 2012, she joined Key Assets Kentucky, a brand new Private Child Placing agency as the Program Director and has been serving as the Executive Director since January 2017.

As the Executive Director of Key Assets Kentucky, she leads a passionate and committed group who consistently challenges the status quo in order to assure individuals have every opportunity to realize their full potential. She believes in the importance of being a servant leader and taking care of her employees while staying focused on Key Assets’ Purpose of achieving positive and lasting outcomes for children, families and communities.

In addition to her passion for serving others, she is also passionate about her family, traveling, reading, listening to podcasts about true crime, and spending time outdoors.

Lori Birch

Human Resources Director

Lori Birch is a Human Resources Professional with over fifteen years of experience in recruiting, interviewing and hiring at all levels of employment. She joined the Key Assets Kentucky team in 2021 and serves as the Human Resources Manager.

In her role as Human Resources Manager, Lori oversees all aspects of hiring for every department, hosts new hire orientations, and coordinates internal communications with 100+ employees.

Lori is a graduate of the University of Kentucky and resides in Lexington. She is married and has three children and eight grandchildren to keep her busy!

Tiffany Ratcliff Dail, M.ED., MSW, LCSW

Clinical Director

Tiffany is the Treatment Director of Key Assets Kentucky. Tiffany began her work with Key Assets in 2010 as a practicum student and has served in many positions with the agency over the past 8 years. With a resume that ranges from substitute teacher to therapist, Tiffany Dail sees mental health treatment as an interdisciplinary process that provides clients with the support they need to draw on their own strengths and unique characteristics to fulfill their potential.

Tiffany is a Licensed Clinical Social Worker (LCSW) in the state of Kentucky who holds a Master of Social Work and Bachelor of Arts in Psychology from the University of Kentucky. She also holds a Master of Education and Behavior Analysis Graduate Certificate from the University of Cincinnati. Tiffany is trained to provide ADOS-2 Assessments and the Structured Interview for Psychosis-risk Syndromes Scale for Prodromal Syndromes (SOPS). As a therapist Tiffany specializes in crisis intervention and treating individuals with intellectual disabilities and co-occurring mental health disorders.

Tiffany also serves as a clinical supervisor for Certified Social Workers.

Royce Gilpin, LPCC-S

Quality Assurance Director

Royce earned his Bachelor of Arts in Psychology from Berea College in 1994 and earned his Master of Arts in Counseling from West Virginia University in 1996. In 2003 Royce obtained his credential as a Licensed Professional Clinical Counselor (LPCC) and completed the requirements to be a counselor supervisor in 2018 (LPCC-S).

Royce has over twenty years’ experience working with or on behalf of youth in out-of-home care. Royce came to Key Assets Kentucky in March 2017 to learn more about how to serve clients on the autism spectrum. In 2020 he received training to administer the ADOS-2 (Autism Diagnostic Observation Schedule, second edition). As Quality Assurance Manager it is his goal to help the agency continue to provide quality services that result in the best possible outcomes for the kids and clients we serve.

Carrie Price, MSW, CSW

CCC Director

Carrie is the Program Director of the Children in Community Care program for Key Assets Kentucky. Carrie’s primary responsibility is to ensure the safety and well-being of the youth in the program through her oversight of the day-to-day operations and management of staff. Carrie is passionate about serving youth in foster care by providing innovative community-based services through a service-led approach that meets individualized needs.

Carrie has served in management positions with various companies since starting her career in 2001 and was recruited to Key Assets Kentucky in 2017.

Carrie earned her Bachelor of Arts in Social Work degree in 2000 and her Master of Social Work degree in 2001 from the University of Kentucky and received her licensure as a Certified Social Worker that same year.

Carrie also serves as the Treasurer for Thursday’s Child, Inc. a non-profit board that supports children in foster care awaiting adoption.

Lisa Robbins

Finance Director

Lisa Robbins serves as Finance Director for Key Assets. Lisa’s responsibility is to oversee and manage the financial wellbeing of the company, through transparency in reporting and ensuring accountability for all Key Assets employees in a financially responsible role. She obtained a Bachelor’s Degree in Finance/Accounting while working full time in the field and raising her children.

Lisa is dedicated to the values, purpose and pledges of Key Assets, which was the reason she joined us in 2015. Lisa has worked for nearly 30 years in management and public accounting. She is a mother of five, grandmother to six, was born and still resides in Lexington, KY.